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EARLY OUT PATIENT BILLING
CompleteCare Inc. has led the industry in US-based early-out billing for more than 40 years, delivering patient-first service supported by modern payment options, multi-channel communication, and advanced backend technology.
Revenue unlocked for recent clients
32%
Increase in patient payments
66%
Increase in non-front desk payments
20 days
Reduction in average A/R days
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ONLINE EARLY OUT BILL PAY OPTIONS
The most requested methods in commerce for patients
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What Else Do We Do?
US-Based Call Center
Our highly-rated, multi-lingual PSRs are trained with one goal in mind: treat every incoming and outgoing call with compassion.
Patient Statements
Friendly, easy-to-read statements are more important than ever in the healthcare industry which is why we consolidate all patient charges across your facilities into one guarantor-based statement.
Reporting & Analytics
Reports and data analysis to track performance, identify trends, and make informed decisions for process improvement.
Custom Account & Charge Level Holds
Unique to your facility needs
Lockbox Processing
Fully led to speed up reconciliation and payment posting
Prior Authorizations
Expert management and completion
Address Updater
Via PSR phone or text campaigns
High Balance Self Pay Accounts
Double-checked for insurance
Address Updater
Our workflow automatically checks patient addresses against multiple USPS databases for moves, misspelling, and incorrect cities, states, and zip codes.
EARLY OUT PATIENT BILLING SOLUTIONS SUITE
Customized to your specialty
01
Client-Branded Online Bill Pay
Supporting provider branding is a must for patient recognition and trust. Our solutions does just that while also offering DIY payment plans, online chat, contact forms, extensive payment options (Mobile Wallets, PayPal, Venmo, credit/debit card, etc...), and more to put patients first.
02
Communication Channels
Clients like how our communications channels are customized to the needs of their patients - SMS text reminders, statements by mail, inbound call assistance, outbound courtesy calls, email, and online chat.
03
Guarantor-Based Billing
ONE online bill pay portal, ONE statement, ONE account, and ONE experience for all. We are able to keep all of your charges segmented on the backend based on location, Hospital vs. Physicians, or Tax ID to make it a breeze for your accounting teams.
04
Lockbox and Correspondence
Our investment into Financial Operations has brought numerous benefits including automatic reconciliation of patient check payments, bank bill pay digitization, 835/837 file creation, correspondence digitization, custom posting files, and more.