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REVENUE CYCLE MANAGEMENT SERVICES
Our revenue cycle management services combine expert coding, timely claim submission, and diligent follow-up to keep your operations running smoothly and your revenue predictable. We bring clarity, transparency, and unmatched support to every step of the billing process.
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What Else Do We Do?
US-Based Call Center
Our highly-rated, multi-lingual PSRs are trained with one goal in mind: treat every incoming and outgoing call with compassion.
Patient Statements
Friendly, easy-to-read statements are more important than ever in the healthcare industry which is why we consolidate all patient charges across your facilities into one guarantor-based statement.
Reporting & Analytics
Reports and data analysis to track performance, identify trends, and make informed decisions for process improvement.
Custom Account & Charge Level Holds
Unique to your facility needs
Lockbox Processing
Fully led to speed up reconciliation and payment posting
Prior Authorizations
Expert management and completion
Address Updater
Via PSR phone or text campaigns
High Balance Self Pay Accounts
Double-checked for insurance
Address Updater
Our workflow automatically checks patient addresses against multiple USPS databases for moves, misspelling, and incorrect cities, states, and zip codes.
RCM SOLUTIONS SUITE
Customized to your specialty
01
Medical Coding & Charge Capture
Ensure clean, accurate claims from the start with specialty-trained coders and enhanced accuracy checks that improve compliance and reduce downstream denials.
02
Claim Submission & Follow-Up
We handle claim filing, rejections, edits, and active AR follow-up—working aging buckets daily to secure insurance payments quickly and completely.
03
Prior Authorizations & Eligibility
End-to-end support for eligibility verification, benefit checks, pre-certification, and prior authorizations to eliminate preventable denials and keep your providers moving.
04
Credentialing
Professional credentialing support—including CAQH, applications, revalidations, and payor linking—to keep providers active and revenue flowing.