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Providing an abundance of insurance billing services and patient payment options so that you can focus on what you do best.

Revenue Cycle Solutions You Can Count On

Payment Options
Happy Family
Happy Person
Happy Person

With over 40 years of experience serving the healthcare industry, CompleteCare has established itself as a leader in revenue cycle management. Our unwavering commitment to excellence and our dedication to helping healthcare organizations thrive sets us apart in the industry.

Our Expertise:
Insurance Billing and Accounts Receivable Management: We specialize in optimizing insurance billing processes and managing accounts receivable to maximize reimbursements and improve cash flow. Our seasoned team of experts understands the complexities of insurance claims and works diligently to ensure timely and accurate payments.

Early Out Self-Pay Solutions: Addressing self-pay accounts early in the revenue cycle is crucial for financial success. Our early out self-pay solutions help healthcare providers proactively manage patient accounts, streamline billing processes, and increase collections. By offering compassionate and personalized support to patients, we facilitate prompt resolution of self-pay balances while maintaining positive patient relationships.

Why Choose CompleteCare?
Decades of Experience: With over four decades of experience in the healthcare industry, we have honed our expertise and refined our solutions to meet the evolving needs of our clients.

Proven Track Record: Our track record speaks for itself. We have helped numerous healthcare organizations achieve significant improvements in revenue cycle performance, resulting in increased profitability and sustainability.

Tailored Solutions: We understand that every healthcare organization is unique. That's why we take a personalized approach to every client engagement, tailoring our solutions to address specific challenges and goals.

Commitment to Excellence: At CompleteCare, we are committed to delivering excellence in everything we do. From our comprehensive solutions to our exceptional customer service, we strive for excellence in every aspect of our business.

 

ABOUT

All about us

Happy Family
HFMA

AFFILIATIONS

ACA

We cover a wide array of specialties

SPECIALTIES

Cardiology
Emergency
Neurosciences
Orthopedic
Radiology
Oculoplastics​

Physical Therapy
Chiropractic
Surgical
Oncology
Pain Management
Blepharoplasty​

Family Medicine
Bariatric
Metabolic
Cardiology
Wound Care​

Gynecology
Ophthalmology
Gastroenterology 
Mental Health
Home Health

Performance that speaks for itself

BENEFITS

We believe in a seamless experience for both our clients and their patients.

Convenience

Efficiency at every level is why we have been in business since 1983.

Efficiency

Entrusting in us means that you care about your self-pay revenue and your patients.

Trust

What patients are saying

TESTIMONIALS

“There was no hold time at all, and my call went so well!"

Happy Person

"I have no complaints! I wouldn’t change a thing.”

Happy Person

“This was a wonderful customer service experience as usual."

Happy Person

(Pictures used are not of actual patients but the comments are all real!)

You're probably
wondering...

FAQ

  • What payment options do you offer?
    Google Pay, Apple Pay, PayPal, Credit Card, Debit Card, Interactive Voice Response (IVR), Live Local Agent, Check, and Money Order.
  • What patient engagement tools do you use?
    Statements by mail, courtesy calls, text, and eStatements.
  • Can we use your payment options to accept upfront payments at our facilities?
    Yes!
  • We have our own EMR (Epic, Cerner, etc...) to accept payments online, how would you collaborate with that?
    In so many ways! We push patients/guarantors to your EMR URL in conjunction with our options in all of our engagement tools.
  • How are you going to treat our patients?
    Easy! With compassion.
  • Is your company based in the US?
    Yes! All of our business functions are based within our home office which is located in the US.
  • How good are you with custom reporting?
    We generate a weekly activity report for each client which covers performance, account updates, adjustments, etc... Also, since our software is completely proprietary, we are able to generate necessary reports that are custom to your needs.
  • Do you provide Insurance Follow-Up services?
    Yes we do!
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