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HFMA

AFFILIATIONS & CERTIFICATIONS

ACA

Providing an abundance of insurance billing services and patient payment options so that you can focus on what you do best.

Revenue Cycle Solutions You Can Count On

Payment Options
Friendly Physicians
Hospital

With over 40 years of experience serving the healthcare industry, CompleteCare has established itself as a leader in revenue cycle management. Our unwavering commitment to excellence and our dedication to helping healthcare organizations thrive sets us apart in the industry.

ABOUT

All about us

We specialize in optimizing insurance billing processes and managing accounts receivable to maximize reimbursements and improve cash flow. Our seasoned team of experts understands the complexities of insurance claims and works diligently to ensure timely and accurate payments.

  • With over four decades of experience in the healthcare industry, we have honed our expertise and refined our solutions to meet the evolving needs of our clients.

  • Our track record speaks for itself. We have helped numerous healthcare organizations achieve significant improvements in revenue cycle performance, resulting in increased profitability and sustainability.

  • We understand that every healthcare organization is unique. That's why we take a personalized approach to every client engagement, tailoring our solutions to address specific challenges and goals.

  • At CompleteCare, we are committed to delivering excellence in everything we do. From our comprehensive solutions to our exceptional customer service, we strive for excellence in every aspect of our business.

We cover a wide array of specialties

SPECIALTIES

Cardiology
Emergency
Neurosciences
Orthopedic
Radiology
Oculoplastics​

Physical Therapy
Chiropractic
Surgical
Oncology
Pain Management
Blepharoplasty​

Family Medicine
Bariatric
Metabolic
Pathology
Cardiology
Wound Care​

Gynecology
Ophthalmology
Gastroenterology 
Mental Health
Home Health

SYSTEM EXPERIENCE

What patients are saying

TESTIMONIALS

“There was no hold time at all, and my call went so well!"

Happy Person

"I have no complaints! I wouldn’t change a thing.”

Happy Person

“This was a wonderful customer service experience as usual."

Happy Person

(Pictures used are not of actual patients but the comments are all real!)

You're probably
wondering...

FAQ

  • What payment options do we offer?
    Google Pay, Apple Pay, PayPal, Venmo, Credit Card, Debit Card, Interactive Voice Response (IVR), Live Local Agent, Check, and Money Order.
  • What patient engagement tools do we use?
    Statements by mail, courtesy calls, text, and email.
  • Can our payment options be used at the point-of-service?
    Yes!
  • You have your own EMR (Epic, Cerner, etc...) to accept payments online, how would we collaborate with that?
    In so many ways! We push patients/guarantors to your EMR URL in conjunction with our options in all of our engagement tools.
  • How are we going to treat your patients?
    Easy! With compassion.
  • Is our company based in the US?
    Yes! All of our business functions are based within our home office which is located in the US.
  • How good are we with custom reporting?
    We generate a weekly activity report for each client which covers performance, account updates, adjustments, etc... Also, since our software is completely proprietary, we are able to generate necessary reports that are custom to your needs.
  • Do we provide insurance billing services?
    Yes we do! From credentialing to working your denials we can work any segment of your insurance billing.
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