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Decision Makers


Patient Billing, Reinvented: Why CompleteCare Is Redefining the Standard
Patient billing has long been one of the most frustrating aspects of healthcare—for patients and providers alike. Confusing language,...
3 min read


Unlocking Revenue Potential: The Strategic Advantage of Payor Contract Consultants
In the intricate landscape of healthcare reimbursement, the terms of payor contracts serve as the foundation for a provider's financial...
2 min read


Achievable Goals for Revenue Cycle Teams in 2025
As healthcare organizations face an increasingly dynamic environment, setting clear, achievable goals for revenue cycle teams is...
2 min read


Red Flags to Watch for with Your Current Early-Out Service Provider
Effective early-out services are crucial to maintaining cash flow while reducing the administrative burden on your hospital’s internal...
4 min read


Maximizing Reimbursements with Strategic Payor Contract Management: The Role of Outsourced Expertise
In the evolving landscape of healthcare, effective payor contract management is critical for maintaining the financial health of any...
3 min read


2024 Revenue Cycle Management Insights: A Review of the First Three Quarters
As we near the end of 2024, the landscape of healthcare revenue cycle management (RCM) continues to evolve at a rapid pace. The first...
4 min read


Deciphering Common Myths About Early Out Self-Pay Patient Collections
One of the most critical yet misunderstood components is early-out self-pay patient collections. As patient responsibility for healthcare...
4 min read


Leveraging Propensity to Pay Metrics for Effective Presumptive Charity Care in Healthcare Revenue Cycle Management
One of the most significant challenges is managing patient accounts receivable, particularly distinguishing between bad debt and charity...
3 min read


Embracing Digital Payments in Healthcare: The Case for Google Pay, Apple Pay, Venmo, and PayPal
The adoption of digital payment solutions like Google Pay, Apple Pay, Venmo, and PayPal is becoming increasingly significant in...
4 min read


Case Study: Enhancing Patient Payment Services for a Clinic and Surgical Specialty
Client Background: The client is a well-established multi-state clinic and surgical specialty group catering to a diverse range of...
3 min read


Ensuring Scalability in Healthcare Organizations with Third-Party Assistance in Insurance Follow-up and Patient Pay Receivables
The efficient management of revenue cycle teams is integral for the sustenance and growth of healthcare organizations. One significant...
3 min read


Optimizing Financial Health: Strategies for Setting Expense Benchmarks in a Hospital's Revenue Cycle Department
The revenue cycle department serves as a critical hub responsible for managing the financial flow of a hospital's operations. From...
3 min read


Exploring the Pros and Cons: Selling Healthcare Accounts Receivable vs. Third-Party Commission-Based Management
Managing accounts receivable efficiently is very important for the sustainability of healthcare organizations. As facilities navigate the...
3 min read


Ensuring Excellence: A Core Competency Checklist for Healthcare Revenue Cycle Staff
Managing revenue cycles efficiently is paramount for the sustainability of healthcare organizations. Revenue cycle staff play a vital...
2 min read


Streamlining Healthcare Finances: The Case for Consolidating Patient Payment Portals
Patient satisfaction is a key metric that healthcare facilities strive to enhance. A significant aspect of this satisfaction lies in the...
2 min read


Elevating Healthcare: Decoding Patient-Centricity in Hospitals
In the ever-evolving realm of healthcare, the term "patient-centric" has become more than just a buzzword—it's a paradigm shift that...
2 min read


Empowering Patients: The Vital Role of Hospitals in Improving Patient Financial Literacy
Patient financial literacy is a critical yet often overlooked component of the overall well-being of individuals. Understanding...
3 min read


Navigating Patient Engagement and Payment: Top Online Sources for In-Depth Articles
In the ever-evolving landscape of healthcare, staying informed about patient engagement and payment strategies is crucial for healthcare...
2 min read


Navigating the Transition: Key Considerations for Revenue Cycle Departments during EMR Switch
Switching to a new Electronic Medical Record (EMR) system is a significant undertaking for any healthcare organization, with far-reaching...
3 min read


Strategic Financial Health: The Imperative of an RCM Contingency Plan with an Outsourcing Option
In the ever-evolving landscape of healthcare finance, the revenue cycle serves as the backbone of a hospital's financial stability. In...
3 min read
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