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Patient Payments
Rising Patient Responsibility: What the Future Holds for Provider Financial Health
The financial center of gravity in healthcare has shifted. A decade ago, insurance companies carried most of the load; today, a growing share of the bill lands in the patient’s lap. High-deductible health plans are now a fixture of American insurance design, and with them comes a level of cost-sharing that many households simply aren’t prepared to absorb. For providers, this shift isn’t theoretical — it shows up in slower cash flow, higher bad debt, and patients who feel blin
3 min read
How the "Big Beautiful Bill" Could Transform the Revenue Cycle for Healthcare Providers
The proposed “Big Beautiful Bill”—a sweeping legislative initiative championed by former President Donald Trump and now revived in his...
3 min read
Patient Billing, Reinvented: Why CompleteCare Is Redefining the Standard
Patient billing has long been one of the most frustrating aspects of healthcare—for patients and providers alike. Confusing language,...
3 min read
Red Flags to Watch for with Your Current Early-Out Service Provider
Effective early-out services are crucial to maintaining cash flow while reducing the administrative burden on your hospital’s internal...
4 min read
2024 Revenue Cycle Management Insights: A Review of the First Three Quarters
As we near the end of 2024, the landscape of healthcare revenue cycle management (RCM) continues to evolve at a rapid pace. The first...
4 min read
Deciphering Common Myths About Early Out Self-Pay Patient Collections
One of the most critical yet misunderstood components is early-out self-pay patient collections. As patient responsibility for healthcare...
4 min read
Leveraging Propensity to Pay Metrics for Effective Presumptive Charity Care in Healthcare Revenue Cycle Management
One of the most significant challenges is managing patient accounts receivable, particularly distinguishing between bad debt and charity...
3 min read
Top Reasons to Ensure Prompt Patient and Insurance Payments Posting
Efficient revenue cycle management is crucial for the financial health of healthcare organizations. One pivotal aspect of this process is...
2 min read
Embracing Digital Payments in Healthcare: The Case for Google Pay, Apple Pay, Venmo, and PayPal
The adoption of digital payment solutions like Google Pay, Apple Pay, Venmo, and PayPal is becoming increasingly significant in...
4 min read
Revolutionizing Patient Statements: A Blueprint for Healthcare Communication
Patient statements stand as a pivotal yet often overlooked element of the care experience. Traditionally relegated to the mundane realm...
3 min read
Case Study: Enhancing Patient Payment Services for a Clinic and Surgical Specialty
Client Background: The client is a well-established multi-state clinic and surgical specialty group catering to a diverse range of...
3 min read
Crafting Compassion: Developing an Effective Payment Plan Strategy for Patients Facing Challenges
Many patients find themselves unable to pay their medical bills in full, leading to financial stress for both patients and healthcare...
3 min read
Best Practices for Marketing a Financial Assistance Program for Patients
In the complex landscape of healthcare, providing financial assistance programs is a crucial step for hospitals to ensure that...
2 min read
The Future of Patient Payments: Navigating the Healthcare Financial Landscape in the Next 5 Years
The landscape of patient payments in healthcare is rapidly evolving, driven by technological advancements, shifting regulatory...
3 min read
Navigating Consent: Best Practices for Outlining Billing Communication with Patients
In the realm of healthcare finance, maintaining open and transparent communication with patients about collections is vital for fostering...
3 min read
Navigating Patient Engagement and Payment: Top Online Sources for In-Depth Articles
In the ever-evolving landscape of healthcare, staying informed about patient engagement and payment strategies is crucial for healthcare...
2 min read
Best Practices for Hospitals to Effectively Manage Patient Collections
Hospitals face the ongoing challenge of managing patient collections while maintaining a delicate balance between providing quality care...
3 min read
Comparing Patient Payment Statistics Across Hospitals with Varied Household Incomes
Understanding and comparing patient payment statistics across hospitals with diverse household incomes is crucial for promoting...
3 min read
Exploring Payment Preferences: A Comparative Analysis of Patient Payment Methods
The way patients choose to make payments has evolved with advancements in technology and changes in consumer behavior. This article...
3 min read
Unpacking the Puzzle: The Low Adoption Rate of Electronic Statements in the Medical Industry
Despite the growing prevalence of digital communication in various sectors, the adoption of electronic statements in the medical industry...
3 min read
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