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Patient Access
Rising Patient Responsibility: What the Future Holds for Provider Financial Health
The financial center of gravity in healthcare has shifted. A decade ago, insurance companies carried most of the load; today, a growing share of the bill lands in the patient’s lap. High-deductible health plans are now a fixture of American insurance design, and with them comes a level of cost-sharing that many households simply aren’t prepared to absorb. For providers, this shift isn’t theoretical — it shows up in slower cash flow, higher bad debt, and patients who feel blin
3 min read
Empowering Patient Service Representatives: A Guide to Navigating Calls with Frustrated Patients
Patient service representatives serve as frontline ambassadors, bridging the gap between patients and their medical bills. However,...
3 min read
Strategies for Keeping Your Revenue Cycle Team Engaged
The revenue cycle team plays a vital role in managing the financial aspects of healthcare delivery, from patient registration and...
2 min read
Ensuring Excellence: A Core Competency Checklist for Healthcare Revenue Cycle Staff
Managing revenue cycles efficiently is paramount for the sustainability of healthcare organizations. Revenue cycle staff play a vital...
2 min read
A Comprehensive Guide: Training Front Desk Admissions in Healthcare for Accurate Patient Information Entry
Accuracy in patient information is paramount within every healthcare setting. Front desk admissions staff play a crucial role in ensuring...
3 min read
Best Practices for Marketing a Financial Assistance Program for Patients
In the complex landscape of healthcare, providing financial assistance programs is a crucial step for hospitals to ensure that...
2 min read
The Vital Role of Patient Access in Healthcare Revenue Cycle Management
In the intricate web of healthcare operations, the revenue cycle is the lifeblood that sustains the financial health of healthcare...
2 min read
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